Privacy Policy

Last updated: July 2025

At Spingenie, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our services at official site.

By accessing or using our platform, you agree to the terms of this policy.

What Information We Collect

When you interact with our site, we may collect the following data:

  • Account Information: Name, email address, date of birth, country, phone number
  • Payment Data: Transaction history, wallet or card metadata (we never store full card numbers)
  • Device & Usage Info: IP address, browser type, device model, geolocation, session activity
  • Communication History: Emails or chats with our support team

We only collect data necessary to provide secure and compliant gaming services.

How We Use Your Data

Your personal information is used for:

  • Creating and managing your account
  • Processing deposits and withdrawals
  • Ensuring compliance with legal and regulatory requirements (e.g. AML/KYC)
  • Monitoring for fraud or abuse
  • Communicating important updates and promotional offers (only if opted in)
  • Improving site functionality and user experience

We never sell your data to third parties.

How We Protect Your Data

We use a range of technical and organizational safeguards to secure your information:

  • SSL encryption for all data transfers
  • Firewall-protected servers
  • Access controls and user authentication
  • Regular audits and data reviews

Only authorized personnel have access to sensitive data, and only as required.

Your Rights (UK GDPR)

As a user under UK GDPR, you have the right to:

  • Access a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (where legally allowed)
  • Object to or restrict certain data uses
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at
📩 [email protected]

Data Retention

We retain personal data only as long as necessary to:

  • Comply with financial and regulatory obligations
  • Resolve disputes or enforce our terms
  • Maintain records for account and transactional history

After this period, data is securely deleted.

Cookies & Tracking

We use cookies to improve functionality and personalize your experience. See our Cookie Policy for full details.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page, and continued use of the site implies acceptance of those changes.

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