Security Policy
At Spingenie, security is not an afterthought — it’s the foundation of everything we do. We understand that when you play, deposit, or withdraw, you’re trusting us with your information and your money. We take that responsibility seriously.
This Security Policy explains how we protect your data, your funds, and your account.
Data Encryption & Communication Security
All interactions between your browser and our servers are protected using 256-bit SSL encryption — the same level of protection used by banks and government institutions. This ensures:
- Secure logins
- Encrypted transactions
- Protected personal information
We also employ secure server infrastructure, firewalls, and regular penetration testing to block unauthorized access.
Account Protection
Your account is safeguarded with:
- Strong password hashing and secure authentication
- Session timeouts and forced logout after inactivity
- Automatic account lockout after repeated failed login attempts
- Optional 2FA for enhanced protection (coming soon)
Please ensure your own devices are secure and avoid sharing your credentials.
Payment Security
All financial transactions are processed via PCI-DSS-compliant payment gateways or trusted cryptocurrency wallets. We do not store full credit/debit card data.
Crypto withdrawals are verified and signed using secure wallet systems, and every transaction is monitored to prevent fraud or double-spending.
Fraud Detection & Risk Monitoring
We use automated and manual systems to detect:
- Suspicious betting patterns
- Bonus abuse or system manipulation
- Identity fraud or chargeback attempts
Any flagged activity is reviewed by our compliance team. We reserve the right to pause transactions or request verification if necessary.
Game Fairness
All games at Spingenie are developed by licensed providers using certified Random Number Generators (RNGs). Game results cannot be altered or influenced — not by us, not by the player.
This ensures fair, transparent, and consistent gameplay.
Data Privacy
All personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR). For full details, see our Privacy Policy.
Reporting Security Issues
If you suspect unauthorized access to your account or believe your data may have been compromised, contact our support team immediately.
We’re here 24/7 to investigate and assist.
